For the Parents
What You Should Know About INTRO Columbus
If your student is looking at INTRO Columbus for their next chapter near Ohio State, here is the straightforward information most parents ask us for, from lease structure to what happens if something breaks.
The essentials, before your student walks you through everything else.
- Each resident signs their own lease, so your student is not financially responsible for a roommate's share.
- The community is built with mass timber and biophilic design, natural materials, large windows, and 10-foot ceilings.
- Located at 1497 N High St, close to Ohio State's campus.
- Floor plans range from studios through six-bedroom layouts.
- Our leasing team is available by phone to walk through details specific to your student's situation.
A Practical Choice Near Ohio State
A few of the reasons this community tends to come up in your student's search, from a parent's perspective.
What Happens When Something Needs Fixing
A quick look at how maintenance requests are handled at INTRO Columbus.
Submitting a Request
Residents submit maintenance requests directly to the on-site property team, who coordinate scheduling and repairs.
Questions Along the Way
If a request is taking longer than expected or your student is unsure how to follow up, the leasing team can be reached directly by phone.
A Few Terms Worth Reviewing Together
Every lease has specifics that matter. Here is where to focus, and where to bring your questions directly to the leasing team.
| Term | What to Know |
|---|---|
| Lease Structure | Individual by-the-bed lease. Your student is responsible for their own portion, not their roommates'. |
| Lease Length & Term Dates | Ask the leasing team for the current term length and exact dates tied to the Fall 2027 leasing cycle. |
| Subletting or Reassignment | Confirm the current policy with the leasing team before your student signs. |
| Renters Insurance | Ask whether renters insurance is required and, if so, what coverage minimums apply. |
| Unit Transfers | Ask the leasing team about the process if your student ever needs to change units. |
| Guarantor / Co-Signer | Ask the leasing team whether your student's application requires a guarantor and what that involves. |
For current rent amounts, fees, and anything specific to your student's application, contact the leasing team directly. Pricing and terms depend on floor plan and availability.
How Qualifying Works
Many students need a parent or guardian involved in some part of the application, whether that means acting as a guarantor or simply being available to answer a question. The specifics of what your student's application will require depend on their individual circumstances.
The clearest way to get an accurate answer is to call the leasing team directly at (740) 519-5704. They can walk you through exactly what applies before your student submits anything.
Questions Parents Ask Us
Do I need to be a co-signer or guarantor?
It depends on your student's individual circumstances and is evaluated as part of the application. The leasing team can tell you upfront whether your student's application is likely to need a guarantor, so call ahead of applying if you want to know before your student starts the process.
What happens if my student and a roommate do not get along?
Because leases are individual and by the bed, your student's financial obligation is tied to their own bed, not their roommates' portion of the unit. For questions about how the property handles roommate conflicts day to day, the leasing team can walk through the specifics.
How do maintenance requests get handled?
Residents submit requests directly to the on-site property team, who coordinate scheduling and repairs. If your student ever needs to follow up on a request, the leasing team is reachable by phone.
Is INTRO Columbus pet-friendly?
Yes. For specifics on pet policies, any restrictions, and related fees, contact the leasing team directly.
Does my student need a car?
INTRO Columbus is located at 1497 N High St, within walking distance of Ohio State's campus, so day-to-day life does not have to depend on a car. Ask the leasing team about parking options if your student plans to keep one.
Who can I talk to if I have more questions?
Call the leasing team directly at (740) 519-5704. They can answer questions specific to your student's application, lease, or move-in timeline.
Have More Questions?
Our leasing team is happy to talk through the lease, the application process, or anything else on your mind before your student signs.
Call (740) 519-5704 View Floor Plans